Cancellation Policy

At iKristin, we understand that sometimes plans change. If you need to cancel your order, please review our cancellation policy below.

Cancellation Timeframe:
You may cancel your order within 1 hour of placing it. We strive to process orders quickly, and after this timeframe, your order may have already entered the processing or shipping phase.

How to Cancel an Order:

Contact us immediately at contact@ikristin.shop with your order number and the request to cancel.
Our customer service team will check the order status and, if within the 1-hour window, assist in canceling the order.
If the order has already been processed, we will guide you on the next steps, which may include initiating a return.

Refund for Cancelled Orders:
If the cancellation is successful within the 1-hour timeframe, a refund will be issued to your original payment method. Please allow a few business days for the refund to reflect in your account.

Late Cancellation:
Unfortunately, we cannot guarantee cancellations after the 1-hour window, as your order may have already been processed. In such cases, please follow our regular Return and Refund Policy.

Contact Information:
For cancellation requests or any inquiries, please contact us at contact@ikristin.shop. Our customer service team is here to assist you.

Note: iKristin reserves the right to update or modify this Cancellation Policy at any time. Changes will be effective immediately upon posting on our website.

Thank you for choosing iKristin . We appreciate your understanding and cooperation in adhering to our cancellation policy.